Hi Tomi,
Call lists are not supported as of now in SAP C4C. Any roadmap to include that feature in C4C?
Two more questions on SAP CC:
SAP Call center - does it support Co-browsing with the customer?
What are the channels/functions supported by SAP Call center as on today other than phone , mail, chat , sms, Fax, webform, callback, outbound VOIP (soft phones), incoming voice mail, inbound IVR?
Thanks,
Srinivas