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Re: Working with multiple call lists and rescheduling.

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Hi Tomi,

Call lists are not supported as of now in SAP C4C. Any roadmap to include that feature in C4C?

 

Two more questions on SAP CC:

SAP Call center - does it support Co-browsing with the customer?

 

What are the channels/functions supported by SAP Call center as on today other than phone , mail, chat , sms, Fax, webform,  callback, outbound VOIP (soft phones), incoming voice mail, inbound IVR?

 

 

Thanks,

Srinivas


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