We have an issue where some reports, when exported to any file format and saved on disk, hang and later on crash the application pool.
This issue started to appear more frequently in the last month event though no major changes were done to the report mechanism.
It manifested itself a few day ago one again but disappeared as unexpectedly as it appeared.
I wish to see if an update to the product may provide a more permanent solution.
Does anyone have any idea (a) how to determine the exact version of Crystal reports server 7 (running on Windows 2003) and more importantly (b) are there any accessible patches/updates for that version?